Welcome to BookPeople of Moscow!
We're sorry that the COVID-19 pandemic in 2020 means that our usual all-of-July fun event "Where's Waldo on the Palouse" will not take place this year, a decision made by the Where's Waldo books publisher, Candlewick. We still have Where's Waldo books in the store, are open for business (please read our safety protocols below), and encourage everyone to support their local businesses on the Palouse all summer long!
BookPeople of Moscow has been the Palouse region's favorite independent bookstore since 1973. Locally-owned and operated, BookPeople of Moscow features a variety of high-quality fiction and non-fiction for readers of all ages, a wide selection of gifts, journals, puzzles, calendars, greeting cards, and certified bean-to-bar chocolate. BookPeople of Moscow staff members pride themselves on providing excellent customer service, and we are proud to contribute to the cultural life of our community by hosting author events and serving as a community meeting place. Thank you for supporting your local bookstore!
Ordering and Shipping
A note about ordering from us via our website, in-store, on the phone, or via email: we handle your orders individually and with care. We have many thousands of books in stock but will very often need to order your books in; this is a major part of what we do each day. We place orders almost every day from our suppliers and publisher vendors. When the books arrive, we will notify you and then handle the order accordingly, preparing it for in-store pickup, curbside pickup, delivery, or shipping.
When you look at a title on our website and it says "We can get this book for you, usually within 1 or 2 days," that means the book will most likely arrive in our store in that amount of time, but not always. The books' arrival speed to our store depends on their availability and location. Sometimes nation-wide demand for certain books is so high that publishers have to reprint titles and everyone, even the big guys, has to wait for the reprint for weeks before the books can be shipped. Sometimes books are only available used from other book dealers. Our shipping options for delivering books to other locations, shown in the checkout process on this website, list average, estimated delivery speeds starting from when we ship the books out from our store to you or the intended recipient, not from when you place your order.
If your book order contains several books to be shipped, we will ship them together once they have all arrived. If some of the books take longer to arrive than others, we will hold the order until it is complete before it is shipped, and will notify you of any unexpected delays and figure out how best to handle this with you. If you are picking your books up in the store or they are being delivered locally, partial orders are no problem; you can pick up or we can deliver whatever has arrived. If you are concerned about your order to be shipped being delayed because of one book taking too long to arrive, we can help you by splitting the order up for an extra shipping fee. Or, you can divide the order yourself. For instance, if you are ordering a book that has a future publication date, and also want to order items to be shipped ASAP to your friend, do the preorder separately to save on delays.
Books that are in our supplier's West Coast warehouses will arrive within a couple of days via UPS and a Spokane ground freight company; books that must come from other book dealers or from our supplier's East Coast warehouse will take around ten days to arrive via FedEx ground. Freight delays have been more common during the pandemic due to social distancing and other safety protocols at warehouses, post offices, and shipping depots, and also due to delayed publication dates and printing slowdowns. We are always happy to look up the tracking when available for your books if you are concerned; please just ask. Thank you!
Black Lives Matter
We add our voice to the voice of the Pacific Northwest Booksellers Association booksellers and board of directors who issued this statement today on behalf of the PNBA.Dear friends, The Pacific Northwest Booksellers Association stands in unity against the violence recently and historically wielded against Black people in our nation. Black Lives Matter. Our very existence is sustained by exploration and understanding, and we pledge to continue to foster these qualities in ourselves, and in our practices as booksellers, as we work to support anti-racism and justice. Members of PNBA are sharing and promoting resources to better educate ourselves, our employees, and our customers. We now challenge ourselves to do more. PNBA will develop immediate educational opportunities focused on institutional racism, diversity, equity, and inclusion. We will direct grant support secured for 2020 to relevant programming during this year’s fall show. We will amplify marginalized voices. As always, we insist that our members walk the talk of PNBA’s official Code of Conduct. We can do better. We can be better. If you're wondering how to help, please consider supporting these and other worthy organizations and efforts. Follow your heart.
Safety Protocols During COVID-19 Pandemic
We are open!
Cases of COVID-19 are increasing rapidly in Idaho. To enter our store, you MUST follow these safety protocols to protect our employees and customers. Customers who refuse are welcome to shop online or via phone instead. Thank you!
Wear a mask. We will provide one (as supplies last) if you do not have one.
Use hand sanitizer when you enter.
Stay behind the blue line at the front counter.
Maintain a distance of 6 feet between yourself and other customers and staff.
Place handled merchandise that you are not purchasing in designated locations for sanitizing.
No children under the age of 8 unless they are in a stroller or in your arms.
- No more than 12 customers in the store at a time.
The staff has added browsing pages and recommendations for you to make it fun to pick out new books for you and the family. Please check them out. When you click on "Browse" in the menu bar above, you'll get a generic browse page, but then if you put your cursor back on the "Browse" item in the menu bar, you'll see a long drop-down menu of all the pages we've been creating for you.
Children/Teen Recommendation Hotline and Email
Do you have grandchildren you'd like to shop for but aren't sure what they might like? Are you a parent with kiddoes clamoring for new books to read? Either here on the Palouse or elsewhere in the country? We can prepare you a customized selection, according to their ages and interests! You can pick them up, or we can ship or deliver them for you. Email our children's lit expert Eija, at email@example.com, or call the store at 208 882 2669.
You can easily order any book for home delivery or for in-store pickup, right here on this website. If it's in print and available for distribution in the United States, we can get it for you. Why not support your local indie bookstore and your community? Use the search bar on the right for something specific, or just browse new books available by clicking here.
We may be a small independent bookstore but that is all the more reason to do all your book pre-orders with us! We report our sales to the New York Times so your purchase through us can have a big impact on the success of a particular title. And, often we'll have special signed editions or exclusive giveaways available only through independent booksellers.
We'll keep posting upcoming releases here, so check back often. These books can be ordered through our website here or you can also call us on the phone, or visit us in person. And just FYI, it's our policy to collect full prepayment for preorders; it's the best way for us to serve you consistently and reliably.
Thank you for supporting your local indie bookstore!
Can't Buy Our Love
The relationship between a bookseller and a reader is based on trust and mutual understanding. When we recommend a book to you, we truly believe in it. We carefully choose the books that we stock on our shelves, display prominently, or feature in the window, on our website, or in a newsletter. While occasionally publishers offer us incentives to do so, we only accept these incentives if we already love the books. We NEVER express enthusiasm about a book or give it special attention or try to sell it to you simply because a publisher is paying us to do so.
Therefore, we do not accept payments for featured publisher displays. If we focus on a particular publisher for a special display, it is because we love them, it's that simple.
Publishers can't buy our love but YOU can buy books to make sure that BookPeople of Moscow stays in business. Please see this informative website https://ilsr.org/initiatives/independent-business/ and this startling brand-new study http://www.civiceconomics.com/empty-storefronts.html about why we encourage everyone to shop locally for all things, including for books and gifts at BookPeople.