BookPeople's shelves aren't big enough to hold every book in the world...so during the school year we special order books for our customers four times a week. In the majority of cases we can get books within 2 business days. Sometimes books will come in 1 day, or 3 days, or if we're ordering from the publisher directly, 10 days. Sometimes orders coming from the East Coast take a full week. To avoid disappointment it is always best to order a couple weeks before you need it.
We require a deposit on special orders of 30% of the purchase price, payable when you place the special order. You are always encouraged to prepay the entire amount so when you pick up the book no money need change hands.
For the best service, please place special orders in person at the store, or use this website to special order your books. You can use the "Shop for New Books" box on the right hand side, and order the book directly through this website. If you found the book on another website such as Amazon, we encourage you to cut and paste the 13 digit ISBN from that site into our search box to take you directly to what you need. We handle order processing personally, even through the website.
We will ship books to you for just 99 cents if your order is over $30, or, you can indicate that you'd like to pick them up in the store, for no shipping fee whatsoever.
We can also ship books directly from our supplier to you or someone else through Ingram's "Direct to Home" service, saving you the hassle of wrapping it and then standing in line at the post office. Gift wrapping is available with this service for a small fee, and you can include a gift message with the book. Media mail shipping costs nothing for "Direct to Home," and priority mail is available for a nominal fee.
If a special order is difficult to find, out of print, out of stock, self-published, or from a very small publisher, it might take several weeks to arrive. If the book is not available from our usual distributors, will will get the details of the book you want, do some research, and get back to you about the cost and estimated arrival date. Full prepayment will be required for special orders that we can not obtain from our usual distributors. Special orders are not returnable for any reason, except manufacturing defects.
We do not charge extra for shipping for special orders picked up in the store, except in very rare circumstances, such as you needing it shipped extra quickly.