We do our best to offer only high quality books and merchandise for sale, and to help you find exactly what you want. It is also the customer's responsibility to be aware of what you are buying, and to examine it to be sure it really is exactly what you want. We accept returns only on unread books in absolutely new condition, purchased at regular price from the store stock, within 30 days after purchase, or books that were defective from the printer.
When we accept a return, we offer store credit only or in the case of a defective book, a replacement. We do not refund cash, credit cards, or checks. Store credit will be placed onto a store gift card for future use if you are unable to take the time to find a replacement item at the time of return. Gift cards can be used in the store or on our website.
Returns are not accepted for special orders of any kind, including used, out of print, or new books. We can not accept returns of books purchased elsewhere, books that are not in new and absolutely unread condition, books from the sale table or used section, or books that were purchased more than a month earlier. We can not accept returns of books on CD, candy bars or other small items such as buttons or bookmarks, puzzles, or calendars.
We reserve the right to refuse or accept returns in exception to our stated policies, depending on the individual situation and merchandise in question.