A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services (Paperback)

A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services Cover Image

A Practical Guide to Airline Customer Service: From Airline Operations to Passenger Services (Paperback)

$47.94


Estimated arrival to store from West coast warehouse: 2 days. From East coast warehouse: 8 to 10 days.
This book is non-returnable. We will confirm your order with you before placing to be sure you acknowledge and accept.

A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. This textbook is for anyone seeking a successful and rewarding career in the airline industry.

Product Details ISBN: 9781627346931
ISBN-10: 1627346937
Publisher: Brown Walker Press (FL)
Publication Date: April 9th, 2018
Pages: 304
Language: English